Liquor Service Policy PDF
OSOYOOS GOLF AND COUNTRY CLUB LIQUOR SERVICE POLICY
THE FOLLOWING IS POLICY AND PROCEDURES TO FOLLOW WHILE SERVING ALCOHOL
“WE DO NOT SERVE GUESTS TO THE POINT OF INTOXICATION”
PROCEDURES:
Alcohol service:
· Anyone ordering alcohol that appears to be under the age of 25 should be asked for 2 pieces of identification
· Refuse to serve alcohol to any patron that appears to be intoxicated
Consumption times:
· Our liquor license allows us to serve alcohol during the following periods
Ø 9:00am – midnight Monday - Sunday
Consumption rates:
· A patron is allowed a maximum of the following drinks in front of them at any one time.
Ø 3 oz of hard liquor, or, 2 btls of beer, or, 2 glasses of wine
· The average person can process one standard drink per hour. One standard drink is one of the following:
Ø 1.5 oz hard alcohol
Ø 5oz glass of wine
Ø 12oz beer
· Signs of intoxication:
Ø Slurring of speech
Ø Guest is becoming loud
Ø Staggering
Ø Unsteadiness on feet
· If a patron is starting to show signs of intoxication the following steps should be taken.
Ø Slow service down.
Ø Offer the patron something to eat.
Transfer of service:
· As a patron moves from different licensed areas servers should communicate consumption trends between themselves.
Ø On course concession and cart servers must communicate between themselves and then to the Clubhouse server if a patron drinks on the course and then enters the clubhouse.
Refusal of service:
· If you as the server feel the a guest has had to much to drink then the following steps should be taken:
Ø Inform management and all other serving staff that you have cut off that guest
Ø Inform the guest that he / she will no longer be served. If you do not feel comfortable then management will inform the guest.
Ø Make sure that the guest has a safe way of getting home, either from another guest or by calling a taxi for him / her.
· Servers have complete authority if they feel a guest should be cut off and will be fully supported by management and the Board of Directors.